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Company Name:
Miskanawah (formerly Pathways Community Services Association)
Approximate Salary:
20.00 Per Hour
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
High School or equivalent

Visit Coordinator

Visit Coordinator


Reports to:                Program Manager

Location:                   Calgary, AB

Position type:            Full Time – (one-year contract)     

Hours:                         Monday – Friday 9:00am-5:00pm                                     

Experience level:     2-5 years in an administrative role


Job Summary:

Miskanawah is an Indigenous agency that draws jointly from the strengths and guidance of Indigenous teachings and traditions. We adopt evidence-based practices in human services to support vulnerable children, youth and families.

The Visit Coordinator is responsible for all scheduling and tracking of visits and invoices throughout the Mahmawi-atoskiwin Program at miskanawah. The Visit Coordinator is the first point of contact for the case team to coordinate visitation for families best suited to their needs. 


  • Creativity
  • Cooperation
  • Innovative
  • Accountability
  • Adaptability
  • Communication
  • Problem Solving
  • Resourcefulness
  • Tech Savvy
  • Teamwork

Job Duties:

  • Manage visit schedule for all Lodge Keepers (Manage the Supported visitation schedule)
  • First point of contact for Family Wellness Partners setting up visits
  • Support staff curiosity, learning and engagement with Indigenous culture and ceremony
  • Schedule visits with clients
  • Track and verify invoices
  • Create and maintain a positive, supportive and healthy environment for staff and families
  • Identify opportunities to enhance services, increasing positive outcomes for families
  • Assist with data collection and outcomes reporting
  • Assist in problem solving, conflict resolution and advocacy
  • Any other duties as assigned by the Program Manager

Experience and Skills:


  • Strong engagement, communication and interpersonal skills
  • Self- motivated, friendly, energetic, detail oriented, flexible, uses initiative
  • Proven organizational, time management and multi-tasking skills
  • Ability to maintain a high level of accuracy in preparing and entering information
  • Team player, ability to work independently and maintain confidentiality
  • Plans and prioritizes work to meet commitments aligned with program goals

Job Requirements:

  • Criminal Record and Vulnerable Sector Check
  • Child Intervention Check
  • 2-5 years administrative and/or customer service experience
  • Strong knowledge of MS Excel and Word  
  • Cultural sensitivity, openness to engage in and learn from Indigenous ceremonies
  • Work a flexible schedule that meets the needs of the staff team and families
  • Qualities essential to working with people affected by trauma (empathy, compassion, self-awareness, flexibility, good listening skills, self-care, comfort with the unknown)
  • Current first aid and CPR

Work Conditions:

  • Interaction with clients and the public at large interaction with case team and contracted visitation agencies
  • Attendance and participation in training
  • Interaction with others under varying circumstances-including situations of a highly sensitive nature 

We offer the opportunity to be part of a creative and positive work environment, a competitive salary, supports for professional development, opportunity for advancement, and the chance to be part of a team that supports children, youth and families to thrive within a culturally responsive community.

To apply, please submit your cover letter and resume to [email protected] for consideration.