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Company Name:
Two Wheel View
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Part Time
Experience level:
Entry Level
Education level:
Some College Coursework

Program Facilitator

Program Facilitators support the operation of Two Wheel View by facilitating our Earn-a-Bike (EAB) program in hands-on learning environments at schools, leisure centres and libraries. The EAB program uses the bike as a tool to develop leadership and teamwork skills as well as bike mechanic capabilities, in youth grades 7-12. Program Facilitators provide education to youth through hands-on learning experiences, and helps them to build social and emotional tools including persistence in tasks, conflict resolution and problem solving skills, teamwork, empathy and leadership, communication skills, learning in groups, and respect and appreciation for the environment and their community. This role assists in academic learning by providing learning complementary to required school courses.


Location: Calgary, Alberta (various locations)

Position type: Part-time / temporary

Work-hours: varied; weekday afternoons and evenings and some weekend work as required; typically, this afterschool shift runs for 3.5 hours anytime between 3:00-7:30

Start and end dates: September 2019 – June 2020 (training takes place in September 2019 and program starts in October 2019)


Program Facilitation:

  • Assist with the development and implementation of goals and objectives for the Earn-a-Bike (EAB) program that reflect the mission of the organization.
  • Prepare classroom or teaching space, bikes, and necessary document for activities planned for program.
  • Be prepared to facilitate the program; ensure program plans have been fully reviewed and understood.
  • Establish and communicate clear objectives for all learning activities and deliver instructional activities that focus on experiential learning.
  • Adapt teaching methods and instructional materials to meet the youths’ varying needs and incorporating youth ideas/preferences.
  • Instruct and monitor youth in the safe use of learning materials and equipment and observe and evaluate performance and development, behavior and physical health.
  • Ensure that the program environment is inclusive and non-judgmental
  • Conduct ongoing evaluation of the programs and suggest improvements
  • Confer with management and conduct relevant surveys as part of the program and ensure information is captured for reporting and evaluation purposes. 


Registration, Health & Safety:

  • Ensure all youth have fully completed the required registration forms and waivers prior to beginning the program.
  • Keep accurate attendance of youth at each session.
  • Keep all registration forms in accordance to FOIP standards
  • Become familiar with and follow the emergency response plans and procedures for each location where the programs are being facilitated. 
  • Ensure Critical Incident Reports and near-miss reports are completed as required.


Inventory Control:

  • Maintain equipment, parts, and supplies inventories by checking stock to determine inventory level; communicate and anticipate needed equipment, parts, and supplies.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  • Ensure all tools necessary for the delivery of the programs are in proper working order and available when required.
  • Ensure vehicle is driven in a safe manner, and all incidents and/or accidents are reported immediately to TWV.
  • Follow all van procedures and ensure it is ready for the following program.



Organizational Reputation:

  • Protect organization's value by keeping information confidential following TWV and Government Regulations.
  • Maintain professional standards.
  • Build company image by collaborating with stakeholders.
  • Maintain professional and technical knowledge by attending educational workshops, benchmarking professional standards, reviewing professional publications, and establishing personal networks.



Mandatory Qualifications

  • Previous youth program delivery experience
  • Excellent communication, interpersonal, collaborative, and organizational skills
  • Comfortable working with a wide variety of youth and community members
  • Ability to work independently and resolve problems on ones’ own
  • Committed to professionalism, thoroughness, dependability and flexibility
  • Able to manage busy, high energy youth groups with ease and confidence
  • Clear Criminal Record Check with Vulnerable Sector Search
  • Clear Intervention Record Check
  • First aid and CPR training  
  • Must be able to lift up to 50 lbs., repetitively.
  • Able to work afternoons and evenings on weekday nights with some weekend work as required
  • Ability to work in a variety of spaces while sitting, standing and moving



Preferred Skills

  • Valid driver’s license preferred
  • Basic bike mechanics knowledge and ability to repair, explain and educate about bikes considered an asset
  • Youth development trainings preferred
  • Experience with vulnerable populations considered an asset  
  • Enrolment in a human services degree considered an asset


Mandatory Paid Training

  • Onboarding and Two Wheel View 101 training (3hrs)
  • Comprehensive Mechanics Training (16hrs)


These mandatory paid trainings will take place in September. 


To Apply

Send your cover letter and resume to Molli Bennett at [email protected] by August 19th 2019.* Interviews will take place between August 21st and August 31st.


*Molli will be out of town from August 6th-August 17th so please do not anticipate a reply before the 19th.  We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.