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Company Name:
Momentum
Approximate Salary:
Not Specified
Location:
Calgary, Alberta
Country:
Canada
Industry:
Other
Position type:
Full Time
Experience level:
Not specified
Education level:
Bachelor's Degree

Online Savings App – Marketing & Community Builder (F/T Role)

Want to do work that makes a difference?

Join us as we work to change lives and build a more inclusive economy in Calgary! Check out our mission, vision and values on our website. We invite you to read about how we work with our participants to make a difference.

Momentum staff are expected to work cooperatively with others; demonstrate flexibility in organizing work; have good communication skills; and demonstrate thoughtfulness in decision making. As a learning organization Momentum staff are also expected to continuously develop professionally and personally.

Staff must be non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community.

The Organization:

Momentum is an award winning and nationally recognized community economic development organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, and small business development as tools to empower people as they exit poverty. We also approach poverty from a systems change lens, considering public policy and building the capacity of the community to scale Community Economic Development impacts.

We are an employer of choice and have twice been selected as one of Alberta’s Top Employers. We provide competitive compensation and benefits with an unparalleled work environment. We are professional and diverse, so you’ll find a range of people and backgrounds working here: from MBAs to Social Workers and everything in between.

We’re serious about our work but we don’t take ourselves too seriously and love to celebrate and have fun along the way.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What you’ll be doing:

We believe that every Calgarian should have a $500 emergency fund to cover unexpected expenses and foster financial wellness. For 20 years Momentum has successfully offered face-to-face matched savings programs that combine savings incentives and financial education. Now, we are taking this concept into the digital space! We have partnered with a fintech company to help us offer an automated savings app to reach as many Calgarians living on a low income as possible. Eligible users download the app, link their bank account, and get incentivized to save every month.

As the lead of this program, your main responsibilities include:

a)    Acquiring app users through online marketing, old-fashioned networking, and social media

b)    Creating an experience of community for savers in the app

c)    Supporting savers to succeed in the program

d)    Managing day-to-day program details and contributing to the broader culture at Momentum

Who we’re looking for:

This is a new position at Momentum within our suite of Financial Empowerment programming. You will have the opportunity to lead the launch of this new online savings program to success. You will shape its direction through test and learn tactics, data analysis and implementing actionable insights. You care about social change, helping others and know how to use your voice and written word to reach our target audience. You embrace technology, but you’re not an IT professional. You have enough tech savviness to utilize digital marketing, trendy apps, and social media. Additionally, you see yourself in these descriptions:

  • Hustler who excels at user acquisition  
  • Excellent communicator, both written and in-person
  • Outgoing and confident
  • Takes initiative and innovates to get results
  • Ability to develop and maintain external relationships
  • Analytical, strategic and forward thinking
  • Social media enthusiast
  • Independent, yet works collaboratively
  • Available to work occasional evenings and weekends 

Primary Relationships:

  • Financial Empowerment Manager, Asset Building
  • Financial Empowerment Department Staff 
  • Marketing & Communications Staff 
  • Online Savings Program Users/Participants
  • Third-Party Fintech Company
  • External Stakeholders (Community Organizations, Government Agencies, Businesses, etc.) 
  • Momentum Staff  

Key Areas of Responsibility:

a)    Program Marketing and User Acquisition

  • Lead the development and implementation of a marketing strategy for the program with an annual target of 500+ app downloads and user engagement
  • Implement and oversee an integrated marketing campaign including traditional, digital and social media channels to low income target audiences
  • Create and adapt marketing materials
  • Build awareness and trust of the program by directly speaking to individuals and groups at outreach events
  • Establish and maintain quality working relationships with community organizations, government agencies, low-income employers, etc. to integrate the online savings program as a regular offering for their respective clientele 

b)    Building a Community of Savers

  • Build an online community by using inspirational content that motivates users to save money and tackle financial ‘adulting’ issues with their online peers
  • Curate and produce content for online channels including articles and useful tips to registered users
  • Moderate, reply and engage in social media
  • Organize and host 3-5 events per year for the savers  

c)    Supporting Savers to Success

  • Support savers with basic tasks (e.g. how to navigate through the app) and refer them to third party technical support when needed
  • Gather user feedback on the app and provide new features and functionality changes to the product developer
  • Be a financial empowerment ‘coach’ for users by providing basic financial literacy information and resources (training will be provided to you)
  • Compassionately refer savers to access in-person supports through other Momentum programs or community resources

d)    Program Administration & Organizational Involvement

  • Acquire and maintain accurate and confidential user records with database applications
  • Use innovative rapid-testing approaches and evaluation to revise program strategies
  • Prepare required program and funder reports
  • Ensure program policies and terms of service are being followed, including occasional program qualification audits
  • Contribute to Momentum’s strategic plan and internal committees
  • Participate in departmental planning and related projects
  • Support department team members with related programming, as needed
  • Engage with relevant colleagues and networks inside and outside of Calgary 

What you need to do it well: 

Required:

  • Post-secondary education in the field of marketing, communications, media studies, innovation, or other related fields
  • Training in digital marketing (eg: Facebook Blueprint, Social School, Google Academy, etc.)
  • Proficiency in strategizing and implementing direct response/acquisition marketing campaigns via traditional methods, online, and through partnerships
  • Experience in online community engagement 
  • Skilled at producing content (eg: copy, advertising material, collateral, videos, web pages, blog posts, email campaigns, etc.)
  • Experience in selling or pitching a product
  • Experience monitoring and determining the effectiveness of a marketing campaign with the ability to be creative and innovative as you go
  • Experience in partnership building and stakeholder relations 
  • Experience with data collection and data management systems

Desirable:

  • Experience in the non-profit sector
  • Experience working with diverse populations
  • Comfort in event planning and speaking to groups
  • Knowledge of basic financial literacy 

To apply:

  •  Please forward resume with cover letter via e-mail to: [email protected]
     
  • State competition number in subject line of email. Competition Number: MOM0302

  • Attention: Hiring Committee

  • Closing Date: Until suitable candidate is found

  • Applicants must state salary expectations in their cover letter.

Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org

Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org