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Company Name:
The Alex
Approximate Salary:
Not Specified
Calgary, Alberta
Position type:
Experience level:
2 - 5 years
Education level:

Medical Office Assistant

Medical Office Assistant– Ref. No. 19054

All Programs

Casual Position 

The Alex: Changing Health. Changing Lives.  The Alex Community Health Centre is a not-for-profit organization that is changing how we look at health care in Calgary. Our health, housing and food programs support our most vulnerable neighbours, tackling tough health and social issues head-on.  Using a multi-disciplinary team approach, we focus care on assessment, intervention and promotion of all aspects of health. We embrace a model of health care that is accessible, responsive and participatory. In addition to the Family Health Centre, we run a Seniors Health Centre, a Youth Centre, two Mobile Community Health Buses, one Dental Health Bus, four Housing First Programs, a Community Food Centre and Youth Law. 

What we do and why we do it: 

The Casual Medical Office Assistant (MOA) supports the delivery of primary care services at The Alex in all Clinical Programs. As a team member this staff member is instrumental in facilitating communication between clients, families, and members of the Primary Healthcare Team. The (MOA) performs a wide range of tasks including administrative, front office and clinical work, related to direct client care. 

What you will do: 

  • Coordinates patient care through the clinic
  • Supports Primary Care Providers during health examinations
  • Maintains electronic medical records- updates address, phone number, and other pertinent information during each patient encounter
  • Measures vital signs (i.e. blood pressure, heart rate, oxygen saturation, height and weight, waist circumference, etc.) on each patient and records information in electronic medical record
  • Shares information gathered from patients with appropriate team members to assist in more comprehensive care of the patient
  • Schedules patients for tests and follow up appointments
  • Cleans and sterilizes beds and instruments following universal precautions and best practice guidelines
  • Prepares examination rooms; selects, sets up and maintains medical supplies and equipment for all examinations and procedures
  • Maintains inventory, laundry and other materials, as required
  • Participates in team and staff meetings, as requested
  • As requested by a physician or other clinical staff, obtains reports, consultations, diagnostic imaging results,  health records, etc from various care providers and institutions
  • Answers the telephone, screens and relays messages to patient and staff, greets and directs patients and families
  • Provides data entry, photocopying, faxing and filling services
  • Provides ongoing assistance to nursing, medical and other Alex staff concerning the administrative and procedural workings of the health centre 

What you bring: 

  • Medical Office Assistant Certificate
  • Minimum two years’ experience in a medical office environment
  • Knowledge of medical terminology
  • Excellent computer skills
  • Ability to manage multiple conflicting priorities
  • Ability to pay attention to detail
  • Strong written and verbal communication skills
  • Ability to work with a marginalized population that struggles with homelessness and/or poverty
  • Ability to work independently and effectively with members of a multi- disciplinary team 

Why You Want to Work with Us: 

The Alex is an innovative and diverse organization which seeks to invest in its employees and see them succeed in their chosen careers.  If you are seeking a deeply rewarding, yet challenging career helping Calgary’s vulnerable populations, this might be the place for you!  

How to apply:

If you are as passionate as we are about making a difference in people’s lives, please submit your resume to [email protected] and be sure to include the job title and reference number in the subject line.  

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

For further information about The Alex and its programs, we encourage you to visit our website at