Company Name:
The Alex
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
Not specified
Education level:
Not specified
Sandy Radjo

Housing Support Team Member

Housing Support Team Member – Ref. No. 19064


Cleaner | Laborer | People Champion - Housing First Programs

Permanent | Full-Time 

The Alex: Changing Health. Changing Lives.  The Alex Community Health Centre is a not-for-profit organization that is changing how we look at health care in Calgary. Our health, housing and food programs support our most vulnerable neighbours, tackling tough health and social issues head-on.  Using a multi-disciplinary team approach, we focus care on assessment, intervention and promotion of all aspects of health. We embrace a model of health care that is accessible, responsive and participatory. In addition to the Family Health Centre, we run a Seniors Health Centre, a Youth Centre, two Mobile Community Health Buses, one Dental Health Bus, four Housing First Programs, a Community Food Centre and Youth Law. 

What we do and why we do it: 

The Housing First Programs support Calgarians overcoming chronic homelessness.  These programs offer a wide range of resources (including Health, Mental Health, Addictions, Social, Housing and Legal Specialists) to help address the complexities of this vulnerable population.  The Housing portion of this strategy is the backbone of the Housing First Programs, of which the Housing Support Team Members are an essential component.  The team provides physical labor support for clients and caseworkers navigating housing transitions.  The team takes the lead on moving clients, delivering furniture, cleaning units, performing minor repairs, as well as other tasks as needed.  The work is often demanding, dirty and occasionally hazardous; professionalism and due diligence to safety are a must. 

You are the ideal candidate for this position if you are reliable, punctual, consistent, and are willing to do dirty jobs and carry heavy loads for or alongside clients who are no longer able to do this comfortably for themselves.  You are the type who can change the plan with ease adjusting to different circumstances based on what the moment needs most.  You are comfortable working in less than ideal environments and remain upbeat as you scrub, lift, bend, stretch, and carry all it takes to move a client in or out of their home.  Picture yourself carrying a couch across a parking lot while engaging in small talk with a client.  You do not need to be well versed in health and social issues.  What is needed is an intentional work ethic, the ability to perform challenging physical labor, a valid Class 5 non-GDL driver’s license with an accompanying clean drivers abstract, and a comfort, ease, and perhaps budding passion for supporting fellow Calgarians who experience homelessness, mental health, and/or addictions struggles.  This role pays a salary of $39,000/year. 

What you will do: 


  • Assist in completing moves with high landlord/client satisfaction.
  • Properly pack, and secure household goods/office materials in cartons for safe transportation.
  • Disassemble/Re-Assemble furniture.
  • Carry furniture and boxes to/from truck and job site.
  • Load and properly secure items for transportation and unloading.
  • Clean, restock truck with necessary supplies.


  • Vacuum, sweep, mop
  • Shampoo carpets, strip, wax and buff floors
  • Wash windows
  • Clean walls 

General Labor

  • Demolition; debris removal
  • Bio-hazards clean-up and removal (training provided)
  • Drug paraphernalia clean-up and removal (training provided)
  • Light construction tasks such as applying putty to fill holes in the walls
  • Decontaminate equipment or sites to remove bio-hazardous or toxic substances

Equipment Maintenance

  • Completion of basic vehicle maintenance inspections and cleaning; including vehicle restocking to ensure service readiness at all times
  • Keep moving equipment and cleaning equipment in good working condition 

People Interaction

  • Work alongside clients while packing, moving, and cleaning
  • Assist clients with basic housing tasks
  • Work closely with employees in other programs
  • Work well with the team under minor supervision in a fast-paced environment
  • Attend daily/weekly team meetings to contribute to finding housing-focused solutions 

What you bring: 

  • A genuine desire to help Calgarians facing chronic homelessness to secure safe housing while coping with addictions and/or physical and mental health challenges
  • A valid Class 5 non-GDL driver’s license, a personal vehicle, a clean 5-year driver’s abstract, and $2 million liability insurance are non-negotiable
  • Standard First Aid – Level C CPR & AED are mandatory
  • Must be physically fit, agile, coordinated, and capable of lifting/carrying up to 75 lbs.
  • The endurance for repeated heavy lifting and handling loads of various size, shape and weight
  • Must be able to meet n100 and APR hazardous material mask fitting requirements
  • General Maintenance knowledge
  • Strong communication skills; read and write English
  • Must demonstrate a strong, professional demeanor
  • Ability to use GPS and navigate throughout the city
  • Basic computer skills
  • WHIMIS Certified
  • Able to work for extended periods of time in Personal Protective Equipment (PPE)
  • Knowledge of the United Nations Declaration on the Rights of Indigenous People (UNDRIP) and the Truth and Reconciliation Commissions (TRC) 94 Calls to Action considered an asset

How to apply:

If you are as passionate as we are about being a part of the solution to resolve homelessness, please email your resume to [email protected] and be sure to include the job title and reference number in the subject line.  

For further information about The Alex and its programs, we encourage you to visit our website at 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.