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Company Name:
Children's Cottage Society
Approximate Salary:
Not Specified
Calgary, Alberta
Position type:
Part Time
Experience level:
2 - 5 years
Education level:
Associate Degree

Housing Coach - HomeBridge Program

The Children's Cottage Society of Calgary provides crisis nursery, respite, shelter and community support programs for vulnerable children and their families. To achieve our vision of “Safe Children in Healthy Families”, we are looking for a motivated self-starter to join our organization as a Housing Coach in our HomeBridge Program.

The majority of the work completed in the HomeBridge program will take place in community agencies. HomeBridge staff will liaise with staff from a wide variety of agencies who are likely to be connecting with families who are unstably housed. The Housing coach will support their ability to assess each family’s situation and provide targeted support and resources to ensure stable housing.

The Housing Coach will work directly with families, providing support, assessment and resources to ensure families remain housed.  This position will require flexibility to work Monday – Friday, with the availability to work some evening shifts.


  • Degree in human services (preferred), or diploma in a human service field with related experience.
  • Minimum 2 years of experience working with families who have complex needs
  • Experience working with vulnerable and/or homeless families
  • Experience helping families experiencing  stressful situations
  • Comprehensive knowledge of family-related community resources and services
  • Valid Standard First Aid Certificate with CPR level B
  • Current Police Security and Child Intervention Record checks with satisfactory results
  • Brain Story Certification Course (online training)
  • Applied Suicide Intervention Skills Training (ASIST)
  • Indigenous Awareness Teachings
  • Diversity Training
  • Harm Reduction and Naloxone Training
  • Experience using HMIS and ETO or similar client data bases.


  • Minimum 2 years of experience working with families who have complex needs, preferably within the homeless sector.
  • Have a thorough understanding of Housing First and Harm reduction best practices
  • Assessment and referral
  • Understanding of the Residential Tenancies Act and associated legislation
  • Proficient computer skills required
  • Excellent written and oral communication skills required.
  • Able to work day and evening shifts, and to flex hours from time to time.
  • Act as a role model showing positive interaction and problem solving;
  • Ensure a vast knowledge of Calgary area resources available to clients and how to access them.
  • A strong understanding and passion for prevention  and diversion work is an asset
  • Experience working with families in a community setting
  • Skill in developing and maintaining community partnerships


  • Receive community referrals for families who may be experiencing some housing instability.
  • Provide intake and assessment for financial supports as appropriate within program guidelines.
  • Conduct detailed assessments with referred families in order to ensure they are connected to all relevant supports that will allow them to maintain their housing.
  • Collaborate with community agencies to support the needs of families who may be at risk of becoming homeless.
  • Complete requests for Alberta Works emergency placement with families and assist them with the request process.
  • When prevention methods are not successful ensure supportive, efficient and safe transition into temporary housing and or hotel accommodation and provision of food and immediate basic needs for families.
  • Provide brief solution-focused outreach support for a variable caseload.
  • Assist the families to implement their immediate plan of action to reduce risk factors and help address their priority objectives. Coordinate with Alberta Works designated staff to help ensure that the goals set by them for families are also addressed.
  • Maintain client files and HMIS/ETO data systems entries in accordance with Accreditation and privacy standards and agency expectations.
  • Be fully informed on the services and resources offered within the larger community that may be helpful in stabilizing a family’s housing.
  • Work collaboratively with the programs of the Children’s Cottage and other key community service providers as indicated by each family’s unique situation and needs.
  • Refer families as needed and follow up on referrals to ensure that families are accessing support.
  • Other duties as assigned.

Application Deadline: Until successful candidate is recruited

We appreciate the interest of all applicants however will only contact those invited for an interview.

Please send a cover letter and resume quoting competition #HBHC to Faiza Ahmad, Manager - Housing Programs at [email protected]

For more information about the Children’s Cottage, please visit: