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Company Name:
Calgary Immigrant Women's Association
Approximate Salary:
Not Specified
Calgary , Alberta
Social Services
Position type:
Part Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Family Counsellor - Part Time - 30 hrs per week, 5 month contract - Fluency in Tigrinya, Somali or Arabic is required

Family Counsellor

Part Time - 30 hrs per week, 5 month contract (possibility of extension) Competitive Salary - Fluency in Tigrinya, Somali or Arabic is required

The Family Counsellor is responsible for providing supportive and culturally sensitive short-term counselling for immigrant women at CIWA. The counsellor also provides referrals and other needed services to clients experiencing family violence and/or conflicts at home.


  • Intake and assessment of clients
  • Offer crisis, short-term counselling and group facilitation
  • Refer clients to different social service agencies and advocating on their behalf as required
  • Provide follow-up services for the clients
  • Maintain clear communication with different social service agencies involved with victims of abuse, i.e. attend inter-agency outreach meetings, as directed
  • Participate in interviews, training and arrangements for the family conflict program volunteers, as assigned
  • Supervise client interactions on a case-by-case basis
  • Involved in the customization and facilitation of support groups
  • Ensure all client data entry is completed in the CMS
  • Complete regular reports as needed
  • Involves off-site placement within the City of Calgary
  • Make appropriate referrals to different community resources as required and do regular follow-ups with all the clientele served
  • Some evening and weekend work is required
  • A valid driver’s license and reliable vehicle is required
  • Attend and participate in CIWA events
  • Other duties as assigned by the Department Manager


  • Ensure that professional approach is aligned with CIWA values
  • Maintain a positive working relationship with all staff and volunteers of CIWA
  • Maintain a positive image and professional work habits and represent CIWA in a professional manner
  • Demonstrate a high level of initiative and enthusiasm
  • Maintain confidentiality at all times
  • Demonstrate a high level of administrative and IT capacity


  • An undergraduate degree in social work or psychology is required
  • A master’s degree in social work or psychology is considered an asset
  • Post-secondary training in counselling with practical work experience in the area of family conflict and violence
  • Experience in post-traumatic stress counselling is a strong asset
  • A broad knowledge of and experience with immigrant women’s issues
  • Must demonstrate time-management abilities and have proven problem solving and decision making skills
  • Excellent communication skills (both written and verbal) and ability to work in a team environment are essential
  • Experience with report writing is essential
  • Fluency in Tigrinya, Somali or Arabic is required

Pre-employment requirement: Successful candidate must clear Police Check including Vulnerable Sector Check, Child Intervention Record Check

If you are looking for a rewarding career in an environment that is collaborative, innovative and supportive please forward your cover letter and resume to:

Human Resources

Calgary Immigrant Women’s Association

Suite 200, 138 - 4th Avenue SE

Calgary, AB T2G 4Z6

Fax 403.264.3914

Email [email protected]

The Calgary Immigrant Women’s Association is an equal opportunity employer and actively seeks candidates from diverse backgrounds. We thank all interested candidates in advance but only those selected for an interview will be contacted.