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Company Name:
Miskanawah (formerly Pathways Community Services Association)
Approximate Salary:
18.00 Per Hour
Calgary, Alberta
Social Services
Position type:
Summer Student
Experience level:
Not specified
Education level:
Some College Coursework

Family & Healing Lodge Connector

Family and Healing Lodge Connector

Location: 102, 6919 32nd Ave NW, Calgary, AB

Position Type: Canada Summer Job (16 weeks)

Hours: Monday – Friday (37.5 hours/week)

Program: Cultural Services 


Position Summary:

Pathways Community Services Association is an Indigenous agency that draws jointly from the strengths and guidance of Indigenous teachings and traditions. We adopt evidence-based practices in human services to support vulnerable children, youth and families. 

Pathways is seeking a Family & Healing Lodge Connector who will work to facilitate culturally-based services for individuals, families and groups as part of our strengthening the Home-fire initiative. This position will provide appropriate cultural supports and activities that will promote social correction, healing and enhance wellness. The Family & Healing Lodge Connector must have a strong ability to build rapport and positive relationships with individuals and families who may be apprehensive of institutional interventions and services. This position is hired under the Canada Summer jobs program, so we are seeking someone between the ages of 15 and 30 years.


Job Duties: 

  • Meet with clients either in person over the phone to assess what culturally-based services may best meet their needs
  • Promote and encourage clients to engage in cultural activities as an opportunity for growth and healing
  • Work with Team Leader to schedule, and enroll people in programs, activities, or ceremonies that will best meet the needs of the clients
  • Support client transportation as assigned
  • Ensure appropriate cultural protocols are being used
  • Look for opportunities to diversify cultural knowledge, and match cultural information and knowledge keepers to individuals’ unique needs and backgrounds
  • Use effective interpersonal skills to communicate complex and sensitive information
  • Maintain confidentiality of clients at all times and respect and protect the rights of clients
  • Present a positive and professional image of the organization when interacting with employees, clients, visitors, and other external stakeholders
  • Collect data for outcome reporting including notes on contacts with clients, activity reports, client stories, etc.
  • Ensure that safe work practices are being followed
  • Ensure all Miskanawah property is maintained at an optimal level of cleanliness and tidiness
  • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest
  • Identify and pursue professional development opportunities

Skills and experiences:


  • Ability to maintain positive professional boundaries without imposing personal judgements and expectations on families and clients 
  • Ability to interact and build relationships with youth and adults that may be either physically or intellectually challenged
  • Ability to effectively interact and relate to children in a developmentally appropriate manner
  • Demonstrated time management skills
  • Ability to communicate effectively both verbally and in writing
  • Ability to problem solve independently
  • Flexible and adaptable to new tasks
  • Demonstrate sound judgement and decision-making skills
  • Previous work with Indigenous families is an asset
  • Strong people skills; friendly, energetic, calm under pressure
  • Self-motivated, uses initiative, detail oriented
  • Proven organizational, time management and multi-tasking skills
  • Ability to exercise good judgement, and maturity

Job Requirements:

  • Clear Criminal Background Check with Vulnerable Sector Check (completed within the last three months)
  • Clear Child Intervention Check (completed within the last three months)
  • First Aid certification (Standard C)
  • Strong sense of ethics and the ability to handle sensitivity or private information with tat and discretion
  • Maintain current credentials as required for employment
  • Knowledge of relevant cultural traditions
  • Flexibility around scheduling changes; ability to pick up shifts on short notice
  • Demonstrated appreciation for and dedication to cultural sensitivity
  • Demonstrated ability to work with a multi-disciplinary team
  • Demonstrated ability to build and maintain lasting working relationships
  • Demonstrated ability to assist clients, family members, or other clients with concern and empathy, respecting their confidentiality and privacy and communicating in a courteous and respectful manner
  • Dedication to safety measures and best practices


We offer the opportunity to be part of a creative and positive work environment, a competitive salary, supports for professional development, opportunity for advancement, and the chance to be part of a team that supports children, youth and families to thrive within a culturally responsive community.

Please submit a cover letter and resume to [email protected] by May 21, 2019. Please reference “Lodge Keeper Team Lead” in the subject line.