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Company Name:
Sunrise Community Link Resource Centre Society
Approximate Salary:
50770.00 Per Year
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Some College Coursework

Community Advocate (Full-Time)

Welcome to Sunrise Community Link Resource Centre. We are a community development organization and resource centre for the people of East Calgary. We work primarily within 18 diverse communities in East Calgary. Each year we offer over 3,000 community members and their families:  

  • compassion and connection
  • advocacy
  • referrals and system navigation and
  • financial stabilization opportunities.


By providing respectful, and consistent services, Sunrise has established a safe, accessible, and trusted centre that belongs to the East Calgary community. We have earned a strong reputation for providing crucial basic needs services that significantly alleviate our community members’ financial and personal crises. 


Sunrise Community Link’s workplace culture values integrity, empathy, respect, dignity, proactive response and collaboration. We honor all people and we envision a Calgary where all individuals and families are resilient and all communities are sustainable and connected. We operate as a cross-functional workplace. Over-time, each member of our teams develops the ability to be cross-functional and we support one another in maintaining organizational excellence and healthy work-life balances.


What we expect from you:

Core competencies for all members of the Sunrise Team

  • Act with extreme compassion
  • Consciously commit to growing equity
  • Prioritize setting boundaries, sustaining our well-being and feeling abundant
  • Participate in and support our cross-functional and collaborative team
  • Deeply commit to continuous knowledge generation


The Opportunity:

We are currently seeking a full time Community Advocate to join our team. You will be accountable for the Taking Charge program and responsible towards supporting our four pillars of financial empowerment programming. We are looking for a unique individual; an individual who is focused on growing compassion, solving problems creatively, and who is committed to walking beside people in their journeys. As a non-profit organization, we are continually in a state of growth and change and require our team to be adaptive and flexible. The Community Advocate reports directly to our Manager of People and Programming.



What you will be doing:

Intake and Assessment:

  • Provide intake and assessment to individuals and families accessing Sunrise Community Link Resource Centre;
  • Work with community members to identify their needs and match them with resources to assist meeting those needs;
  • Create a comprehensive plan with community members and connect them with on-going support and resources;
  • Crisis management;
  • Occasional coverage on front desk/reception.

Case Management:

  • Coordinate services, programs or supports that address the needs identified by the community member and builds the capacity of the community member;
  • Provide follow-up with community members as to appropriate fit of referrals and make changes as needed;
  • Conduct case conferences as needed;
  • Provide interim counselling and support to community members in crisis; and
  • Provide financial coaching and financial literacy related supports when required.


  • Support residents to increase their self-advocacy skills and ability to advocate on behalf of themselves; and
  • Advocate on behalf of residents with agencies, departments and systems as required.

Program Management

  • Participate in strong client data management and social impact outcome tracking for all Sunrise programs and services
  • Build and maintain programmatic theories of change and logic models for Sunrise programs, as needed
  • Facilitate meaningful workshops/classes/conversations or other initiatives that change how people feel, think and/or act in accordance with desired program impacts and outcomes

Community Development:

  • With the support of the Sunrise team, identify gaps in services and common community needs;
  • With the support of the Sunrise team, facilitate a community-wide response to community needs identified;
  • Attend community meetings as needed;
  • Work with community members to connect to programs and services that promote skill building and increased knowledge; and
  • Support the community development work of the organization as well as within the Greater Forest Lawn Community.


Basic Needs Support:

  • Research and maintain awareness of community resources, referral processes, new programming and eligibility requirements;
  • Work with community members to identify their needs and match them with resources to assist meeting those needs;
  • Crisis management as required; and
  • Assist individuals and families in accessing the Basic Needs Fund.


What you will experience:

  • Spend your day with a team of thoughtful, insightful change-makers
  • We are a highly supportive and family-like workplace
  • A very dynamic and fast-paced workday
  • A deep connection to East Calgary, called Calgary’s Culinary and Cultural Capital by the International Avenue Business Revitalization Zone


What you will learn:

  • Deeper knowledge on the landscape of social services in Calgary
  • Deeper understanding of the experience of poverty
  • The characteristics of a supportive and collaborative team
  • How to connect working in the frontlines to systems and policy change movements
  • Program management and development


Logistics of the role:

  • Our location is off 17th Ave SE and is accessible via transit
  • Our centre is open in the evening until 8pm two to three times a week
  • We host activities on Saturdays once every few months
  • We are bursting at the seams in our building, so please be ready for a small workspace

This position will start July 8th, 2019 at 37.5 hours per week. The salary for this position is 50,770/year (non-negotiable) plus benefits including a 3% RRSP match-rate.

Closing Date: June 26th, 2019

Please email your cover letter and resume to: [email protected]

Check us out online at: