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Company Name:
Hull Services
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
Less than 2 years
Education level:
Bachelor's Degree

Child and Youth Care Counsellor - Reflections Program

The Reflections Program is looking for a full time Child and Youth Care Counsellor. At this time the role has a weekday rotation of 7a.m. - 3p.m. and 3p.m. - 11p.m.  The program has a preference for male candidates, but all applicants are welcome.

Reflections is part of the Safe Directions continuum and provides a confined court-ordered and monitored service for youth who are being sexually exploited or are at risk of sexual exploitation. As a member of the Safe Directions team you will be expected to provide support to all of the programs within the continuum.

Duties and Responsibilities:

  • Attend to the physical safety, esteem and developmental needs of the youth (person served)
  • Select and make appropriate use of behavioural interventions and strategies
  • Communicate rules and behavioural limits and follow through on appropriate behavioural consequences
  • Identify and act on goal-related teaching opportunities; use systematic plans of instruction, appropriate teaching methods and approaches to transfer information and skills
  • Supervise, organize and implement daily living activities and see these as opportunities for educational and therapeutic interventions
  • Use routines and activities to give persons served security and enable them to relate to others in socially acceptable ways; help the youth understand the need for routines and procedures
  • Provide meaningful and responsible role modelling, as well as direct teaching in areas of grooming, hygiene, dress, nutrition and social manners
  • Plan and carry out individual and group activities of a recreational nature
  • Improve the quality of life for the persons served by attending to their physical environment
  • As appropriate (in terms of status and eligibility), take on (where appropriate), a key-worker role (primary advocacy role) and participate in the design, implementation, evaluation and transition phases of the person’s served program
  • Contribute observations and ideas to the treatment team regarding individual program plans
  • Monitor and work directly with the person served in all aspects of his/her life, i.e., liaise with parents and community groups
  • Promote and safeguard persons' served rights, interests and treatment by interceding on their behalf
  • Act as an avenue of recourse or grievance for the person served and represent his/her interests
  • Carry out advocacy responsibilities with regard to the person served and the Agency
  • In working with persons served, parents/guardians, co-workers, other professionals and the public, demonstrate appropriate conduct in terms of behaviour, appearance, and presentation and conform to Agency expectations with regard to confidentiality
  • Attend to team responsibilities in terms of participation, communication, and demonstrating a positive attitude
  • Model socially acceptable values, e.g., integrity, fairness, and respect.
  • Participate in professional development activities

Skills and Qualifications: 

  • Degree or diploma in Human Services or Social Sciences
  • Experience in Therapeutic Campus-Based Care treatment preferred
  • High level of personal competence in the formation and maintenance of caring and therapeutic relationships
  • Ability to engage clients and families in the treatment process
  • Demonstrated interest, commitment, consistency, and a high level of personal maturity and responsibility
  • Experience managing and supervising staff toward performance and accountability expectations
  • Experience with or open to learning reflective supervision practices
  • Ability to work independently and as part of a team
  • Clear Police Check including Vulnerable Sector Check, Child Intervention Record Check
  • Reliable transportation, valid driver’s license and ability to drive Agency vehicles
  • Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certification with CYCAA would be considered an asset
  • Preference will be given to those that have completed coursework and/or certification in Brain Development or Trauma Informed Care. Some suggested courses include:   
  • The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI):    
  • The Trauma Informed Care E- Learning Modules through Alberta Health Services: or
  • Calgary and Area Child Advocacy Centre “Being Trauma Aware” online course:

 To Apply:

  • If interested, please direct your email, cover letter and resume to [email protected]
  • Please indicate “Your Name – Reflections CYCC” in the subject line of the email.  

The deadline for application is Wednesday, September 18, 2019.

We thank all applicants who are interested in this position, however only those candidates selected for an interview will be contacted.

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