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Company Name:
The SHARP Foundation
Approximate Salary:
Not Specified
Location:
Calgary, Alberta
Country:
Canada
Industry:
Other
Position type:
Part Time
Experience level:
Less than 2 years
Education level:
Associate Degree

Case Manager

Will consider part-time (minimum 24 hours per week)

KEY ACCOUNTABILITIES

  • This position reports to the Health Manager.
  • The incumbent works closely with SHARP’s multi-disciplinary Case Team to determine resident care and action items.

RESPONSIBILITIES

  • Guides clients in identifying areas of need and developing goals, and assists in developing and maintaining client case plans which are assessed regularly.
  • Assesses client, evaluates effectiveness of case plan and progress made by client, and participates in client treatment planning and case review with client care providers.
  • Support clients to access community resources, including recreational activities, housing, food, clothing, vocational opportunities or services, life skills, mental health services, addictions services and spiritual support services.
  • Assists clients in identifying and maintaining peer support.
  • Advocates for clients when necessary to ensure to adequate care, treatment and services from the community, as well as from the SHARP Foundation.
  • Maintains comprehensive client files, which may include documents held for safekeeping on behalf of the client.
  • Completes community referrals; assisting clients in applying for AISH, Income Support, CPP and Access Calgary.
  • Conducts intake interviews as required in collaboration with the Health Manager.
  • Builds ongoing relationships, connections and actively communicates with current community partners.
  • Collaborates with community agencies and partners regarding the needs of the client.
  • Provides ongoing education and support to staff in areas that are relevant to the competencies surrounding the care and support of clients. Areas may include mental health, addictions, cultural competency, healthy relationships, grief and loss and so forth.
  • Supports clients to and from appointments as needed.
  • Creates and submits monthly progress reports.
  • Other responsibilities as identified and assigned by the case management team.

WORKING CONDITIONS

  • Residential setting.
  • For the protection of the incumbent and the clients, tuberculosis testing, Hepatitis A/B immunization and annual influenza vaccinations will be required.

 

PROFESSIONAL COMPETENCY & CHARACTERISTICS

To succeed in this position the incumbent must have the following competencies and characteristics:

 

  • Excellent supportive and active listening skills.
  • Excellent communication skills at all levels – writing, listening, speaking.
  • A positive attitude, creativity, and flexibility.
  • Is genuinely committed to the organizational mission, values and vision including harm reduction.
  • Strong client focus – understanding of client self-determination, keeping the client engaged and participating in their own well-being using the strengths based perspective.
  • Non-judgemental.
  • Maintain professional boundaries, attitudes and practices.
  • Adhere to the policies, procedures and practices of the SHARP Foundation.
  • Demonstrated ability to use a computer effectively; create documents using Microsoft Office; gather and compile data and information using web-based data systems. 

QUALIFICATIONS/KNOWLEDGE

  • Diploma or degree in social work or other human services studies.
  • Professional designation with provincial certification body (example: RSW)
  • Case Management and assessment experience with vulnerable populations.
  • Strong knowledge of mental health and substance use.
  • Understanding of HIV.
  • Non Crisis Intervention training and ASSIST. (or willing to complete)
  • Knowledge of community health issues, services and community integration.
  • Valid driver’s license and vehicle. (asset)