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Company Name:
Discovery House Family Violence Prevention Society
Approximate Salary:
Not Specified
CALGARY, Alberta
Social Services
Position type:
Experience level:
Less than 2 years
Education level:
Bachelor's Degree

Case Manager (3 month term)


The Case Manager is responsible for focusing on a family’s practical needs through identifying, sourcing and coordinating services, and by offering systems navigation, connecting the families to the long-term community supports they identify as being most important to them. Paramount to this responsibility is demonstrating a ‘client-focused’ approach to all aspects of Discovery House’s Community Housing and Shelter programs.

This is a temporary three-month term with potential to extend to six months.   


Reporting to the Case Management Team Lead, the position’s responsibilities include:

  • Completing a thorough assessment of the client’s needs that will identify any barriers to maintaining safe and stable housing as well as any additional service needs of the family
  • Developing an individualized family action plan for wrap-around service needs in collaboration with the client family and the case management team, including the mental health specialist, the child and youth support specialist and the housing liaison
  • Coordinating and monitoring wrap-around service planning for the client family
  • Supporting the client family to navigate systems
  • Advocating on behalf of the client family
  • Providing information about and/or referrals to appropriate community agencies and resources
  • Collaborating with community agencies and partners regarding the needs of the client family
  • Supporting programming and child development while working with mothers, and/or their children
  • Maintaining accurate documentation in client files


  • A diploma or bachelor’s degree in social work
  • Minimum one year case management and/or outreach experience
  • Understanding of crisis management and supportive counseling
  • Understanding of the intersection between domestic violence, poverty and homelessness
  • Understanding of the Housing First model
  • Understanding of Harm Reduction
  • Knowledge of trauma informed practice
  • Ability to work independently and as part of a team


  • Registration with professional discipline
  • Ability to multi-task and work in fast paced environment
  • Creative problem solving skills
  • Experience working with diverse communities
  • Valid driver’s license with reliable vehicle


  • This position is a forty-hour work week with some evening and weekend shifts
  • This positions requires current CPR and First Aid certification
  • This position is subject to a Criminal Record Check, including Vulnerable Sector Search

To apply, email your resume and cover letter to [email protected] by July 26, 2019 with subject line:  Case Manager (term). We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Discovery House is a respected social profit organization providing a continuum of care for women and their children fleeing domestic violence. We offer transitional housing – offering long-term, safe places to call home while they begin to heal and rebuild their lives. We provide counselling and wrap-around supports to ensure women and their children are equipped to live independently and free from domestic violence. We work directly with children and youth to mitigate the effects of trauma and prevent the cycle from repeating. We also provided individualized community support, which results in healthier families and stronger communities.

Established in 1980, Discovery House works to ensure access to supportive programs for recovery, secure residences for safety, and innovative therapies to set the stage for a lifetime of healthy relationships, connection and possibility.  

Our mission is to end the traumatic cycle of domestic violence for women and children with the values of Safety, Compassion, Excellence, Collaboration and Urgency central to our services and operations.

We are a committed equal opportunity employer situated within the the Traditional Territory of the Blackfoot Confederacy: Siksika, the North and South Piikuni Nations, and the Kainai Tribe, Including other members of Treaty Seven First Nations the Tsuut’ina Nation, and the three Bands of the Stoney Nakoda Nations; Chiniki, Wesley, and Bearspaw. The City of Calgary is also home to Métis Nation of Alberta, Region III, and all those who have made their home in this area.