Company Name:
Calgary Drop-In & Rehab Centre Society
Approximate Salary:
Not Specified
Calgary, Alberta
Development and Housing
Position type:
Full Time
Experience level:
10 - 20 years
Education level:
Bachelor's Degree
Shelley Barker

Director, Administrative Operations

Position Summary

Reporting to the Executive Director and as a member of the senior leadership team, the Director, Administrative Operations is a newly re-structured position that is responsible to strategically lead the Finance, IT, Property and Asset Management departments of the Agency.


Duties & Responsiblites

Strategic and Operational Leadership

  • Demonstrate and embody our values in all elements of leadership and daily operations 
  • Work collaboratively with the Agency to find best practice opportunities, build team cohesion, and ensure a positive environment for teams to thrive 


Finance & Accounting


  • This role is the authority on all accounting and financial operations which includes day to day accounting, asset management, strategic financial planning and budgeting.  
  • Deliver monthly, quarterly and annual financial reports consistent with standard accounting practices 
  • Work closely with the Executive Director and the Board of Directors (specifically the Finance Committee) to ensure transparent and straightforward budgeting processes and strategic financial planning to ensure viability of the agency 
  • Provide advice and support to the Executive Director and the Leadership team on business models, financial planning, forecasting, cash flow, risk analysis and financial operations 
  • Coordinate with the audit firm to deliver the annual audited financial statements to the senior leadership team and Board of Directors 
  • Provide financial leadership, mentorship and best practices to the senior leadership team and collaboratively work to aid with any ongoing budgeting or forecasting challenges 
  • Ensure cost management strategies and routinely take opportunities to suggest or coach best practices throughout the Agency 
  • Ensure compliance with all funding agreements and deliver required reporting to all funding partnerships 
  • Ensure all legal and financial records are current and maintained to the acceptable standards for funding and regulatory requirements 


Information Technology

  • Continue to grow and enhance the Information Technology (IT) department by supporting ongoing transformation activities and building standards for best practice throughout the agency 
  • Work in partnership with IT leadership to maintain and enhance the existing IT operations and drive to excellence  
  • Find creative financial and operational solutions to IT needs throughout the Agency  



Property & Asset Management

  • Work in partnership with Property and Asset Management leadership to build and standardize best practices 
  • Oversee the team managing over 50M in capital assets,  assist their growth and development in delivering the DIs’ targets of vacancy rates  
  • Support maintennace and custodial teams to enhance their service delivery, build efficient solutions to preventative and ongoing maintenance items and ensure all buildings are clean and hazard free 


Required Competencies

  • Has demonstrated background in leading multi-disciplinary teams at a senior level
  • CPA or equivalent qualification with strong financial and governance leadership at the executive level
  • Recently reporting to and working closely with executives and not-for-profit Board of Directors
  • Prior experience working in the public or charitable sectors would be considered a strong asset
  • Has experience with funding and grant accounting and reporting
  • Experience building capital and project budgets
  • Has experience with creating change with respect to financial and accounting best practices and software
  • Has experience with compliance, government and regulatory reporting
  • Experience leading IT, HR or Administrative teams at a senior strategic level
  • Embodies values driven leadership and is transparent and team-driven
  • Is willing to help at all levels within the Agency when required (eg. Helping in the loading dock, kitchen, donation center during a cold snap)
  • Is naturally curious about business operations
  • Holds an attitude of solution-oriented thinking
  • Someone that is willing to do the work to make changes happen while leading and coaching team members

Why the DI?

The DI aims to be an “Employer of Choice” and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of less privileged people.  We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who understand this commitment.

Our Culture

Our values form the cornerstone of our culture:

RESPECT: Our actions honour the rights, differences, and dignity of others

COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities 

KINDNESS: We accept each person’s uniqueness with compassion and empathy

WELLNESS: We promote, provide and support holistic wellbeing

ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments


Our Compensation

Some of the great benefits the DI has are agency paid:

  • RRSP matching
  • On-site Parking
  • Vacation, sick & wellness days
  • Medical & Dental coverage
  • Homewood EFAP
  • Long-Term Disability, AD&D, Critical Illness Insurance*

*Employees will be enrolled in Long-Term Disability, Life and AD&D and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.

Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.