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Company Name:
Miskanawah (formerly Pathways Community Services Association)
Approximate Salary:
60000.00 Per Year
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
5 - 10 years
Education level:
Bachelor's Degree

Team Leader


 Team Lead – Family Wellness 

1 FT 40 hrs/week 

“A group of people coming together to work as one” 

In partnership with Children’s Services Indigenous (IS) office, Mahmawi-atoskiwin works alongside individuals and their families to create a Family Wellness Team. Mahmawi-atoskiwin is a program within an alliance of three agencies: Boys and Girls Clubs of Calgary, Enviros and Pathways Community Service Association. Our staff engage with families to address the concerns that brought their involvement with Children’s Services (CS). We do this by working alongside families, connecting them with Indigenous culture and ceremonies, enhancing family wellbeing and safety, and reuniting children with family or into an alternate living situation. 


The Team Leader is responsible for providing leadership, mentorship and support to a team of Family Wellness Partners (FWP). It also offers a unique opportunity to expand and enhance the successful candidate’s own experience with Indigenous culture and ceremony, while supporting strategies that allow staff and clients to integrate this into practice. 

Responsibilities include but are not limited to: 

Support staff to develop and implement safety and wellness plans with families to address the reasons for CS involvement. 

Ensure that culture and practice frameworks are integrated into services and that staff and families have access to cultural resource specialists 

Provide crisis intervention, support and safety planning with families, staff and CS 

Build strong internal and external relationships with stakeholders 

Assists in problem solving, conflict resolution and advocacy 

Provide support after hours as needed through on-call systems 

Establish common objectives, creating a feeling of team belonging 

Maintain staff scheduling, performance management, coaching and feedback to staff 

Review client files to ensure accreditation standards are met 

Establish clear responsibilities and processes for monitoring work and measuring results 

Assist with data collection and outcomes reporting 

Identify opportunities to enhance services, increasing positive outcomes for families 

Facilitate connections between Mahmawi-atoskiwin and programs within the Alliance 

Support the fiscal integrity of the program 

Attend team meetings, case conferences/consultations, and family mapping meetings 



Degree in a human services field 

Minimum three years of supervisory experience in the human services field 

Minimum five years of experience working with vulnerable children, youth and families 

Cultural sensitivity, openness to engage in and learn from Indigenous ceremonies 

Possess strong knowledge of Children’s Services and the Family Enhancement Act, as well as the Signs of Safety model 

Experience building partnerships and working collaboratively to meet shared objectives 

Plans and prioritizes work to meet commitments aligned with program goals 

Engages in reflective feedback to gain insight into personal strengths and weaknesses 

Knowledge of trauma-informed practice, normative child development, loss and grief 

Qualities essential to working with people affected by trauma (empathy, compassion, self-awareness, flexibility, good listening skills, self-care, comfort with the unknown) 

Strong interpersonal, communication and time management skills 

Problem solving, organizing and analytical skills 

Initiative, supportive team player, ensures accountability, situational adaptability 

Work a flexible schedule that meets the needs of the staff team and families 

Proficient knowledge of Microsoft Office as well as excellent oral and written skills 

Current First Aid and CPR, clear security clearances 

Use of a reliable vehicle with $2,000,000 liability, permission to carry passengers and business coverage on the vehicle 

Valid driver’s license and a driver’s abstract with minimal demerits. 


Closing date: September 7th, 2018 

Mahmawi-aoskiwin is an equal opportunity employer. We thank all candidates for their interest. Only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries. To apply, please submit your cover letter and resume for consideration.