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Company Name:
The Brenda Strafford Centre for the Prevention of Domestic Violence
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Relief Counsellor

The Brenda Strafford Society for the Prevention of Domestic Violence

Relief Counsellors


Who We Are:

The Brenda Strafford Centre encompasses a Second Stage Shelter and Transitional Housing Program (Progressive Housing), serving women and children seeking safety from family violence from a client-centered and trauma informed. We are currently seeking Relief Counsellors to provide case management, and crisis intervention on an as-needed basis. Due to the nature of the work, applicants should be available to work on short notice during the week for both day and evening shifts.  This position reports to the Adult Counselling Team Lead / Mental Health Specialist.


Key responsibilities of the Relief Counsellor role will include but are not limited to:

  • Assess service needs of the clients and offer supportive case management, basic life skill management, accessing resources, goal-setting, conflict resolution and problem solving
  • Complete intakes, discharges and assessments with clients
  • In partnership with client, engage in safety planning, assess short term and long term needs, develop a support plan, and create goals
  • Support clients in navigating systems acting as an advocate, where necessary
  • Support and respond to client crises, providing crisis intervention/counseling and referrals
  • Maintain awareness of available services in the community for women and families and a commitment to stay up to date regarding research, best practices, and current trends in the field of family violence.
  • Work in partnership with colleagues in other key roles at the Centre to provide wrap-around support to clients
  • Support and respond to issues that may arise for clients around transitioning back to community
  • Maintains up to date notes and documentation for client contact consistent with agency polices and standards. Maintains records, statistics and data collection as required
  • Provides non-judgmental and culturally sensitive support to clients


You will need:

  • Degree/Diploma in Social Work/Psychology/related discipline with at least two years’ experience working in a case management or counseling role preferred
  • To belong to a governing body whose standards and ethics you adhere to (eg. ACSW, CCC)
  • Understanding of and experience with working with vulnerable populations with complex challenges around intergenerational trauma, mental health issues, addiction, attachment disruption
  • Ability and comfort working with diverse populations, se of culturally aware and client-centered approaches your work
  • An understanding of trauma and its impact on women and children


Please forward resumes to [email protected]


Applications will be received until suitable candidates are found.

Only those applicants selected for an interview will be contacted.