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Company Name:
The Calgary Bridge Foundation for Youth
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Manager, In-School Settlement Program

Employment Opportunity

In-School Settlement Program Manager (FTE 40 hours/week)

Closing Date: June 20, 2018


The Calgary Bridge Foundation for Youth (CBFY) is a charitable not-for-profit organization that originated in the year 1990, and now serves over 13,800 individuals annually. CBFY provides a safe, welcoming and inclusive environment for immigrant and refugee youth and their families by enriching them with the appropriate information, knowledge and experience as they build a life in Canada. Our core values are to create a sense of belonging, be ethical and respectful in our pursuit of excellence, strengthen our relevance through collaborative partnerships and positive synergies, champion diversity as our core ethos, nurture growth and innovative practices and inspire a culture of excellence. Service design and delivery is collaborative and community-led, and we make a collective impact through our vast array of programs and services that serve as a continuum for holistic and cross-sectional youth development.


About the position:


The Program Manager will be a visionary and innovative thinker who will lead and manage the IRCC funded In-School Settlement Program (SWIS) and a team of In School Settlement Practitioners, working very closely with the Calgary Board of Education and Calgary Catholic School District to support the settlement and integration of immigrant and refugee children, youth and their families in Calgary.



  • Reports directly to the Director of Programs
  • Primary responsibilities include, Program Management, Financial Management, ISSP Team Management
  • Leads and manages the In School Settlement Program (SWIS) to ensure that the program mandate is consistently and seamlessly promoted.
  • Researches, plans, designs and evaluates the service delivery paradigm for the SWIS program, using innovative and critical thinking to constantly enhance and grow the program.
  • Works in collaboration with other team mangers to collaborate on service provision to clients.
  • Facilitates project planning and organization, assessing the environment and building support for projects, setting goals and outlining action steps
  • Acts as a liaison between project clusters, school systems and community organizations
  • Coaches and mentors the ISSP leadership team
  • Identifies and develops resources that support cultural and linguistic competence
  • Consults with and designs training for  the ISSP staff
  • Facilitates and conducts performance evaluations  for the ISSP staff
  • Interviews, hires, coordinates and evaluates all volunteers, practicum students, and In-School Settlement Practitioners
  • Creates and sustains positive relationships with funders, community partners, school board (CBE and CSSD) staff to ensure program development and implementation meet the needs of the clients.
  • Completes and submits program reports to key stakeholders and funders
    • Prepare evaluation, progress, and statistical reports according to funders’ guidelines in collaboration with the Director of Programs
  • Evaluates program effectiveness  and researches in promising practices
  • Coordinates and trains staff on client management systems: Survey Monkey, Bridge Kids database/ICARE
  • Manages programs budget: review, approve and submit timesheets, mileage forms and reimbursement forms for all program staff
  • Leads the development and updating of ISSP program forms, templates etc. as necessary
  • Coordinates the completion of reports and evaluations as required for funders and other stake holders
  • Attends team meetings as required by the Director of Programs and the Chief Executive Officer
  • Ensures client files are kept up to date and confidential
  • Contributes information for program reports and monthly updates
  • Ensures that the rules, regulations, and policies of the Calgary Bridge Foundation for Youth, the Calgary Board of Education, and the Calgary Catholic School District are adhered to
  • Ensures a safe environment for all clients within the program
  • Provides regular updates to the Director of Programs, the Chief Executive Officer and Funders


  • Post- secondary degree(s) in the field of Education, Social Work, Human Services or a related discipline
  • 3 years minimum experience working in the immigrant sector
  • 2-3 years minimum experience in a supervisory role and/or team management
  • Effective project management and financial management skills
  • Experience with program budgeting
  • Experience and knowledge working with diverse ethno-cultural communities
  • Excellent writing and editing skills and experience with report and proposal/grant writing
  • Experience and knowledge of Microsoft programs including Word, PowerPoint, Outlook, and Excel
  • Reliable transportation and valid driver’s license required

Please submit your resume and cover letter including salary expectations to [email protected] by June 20, 2018 @ 5pm. We thank all candidates who apply. Only those selected for an interview will be contacted. No phone calls please. The Calgary Bridge Foundation for Youth provides equal opportunity employment and encourages applications from all qualified persons. Visit our website at