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Company Name:
Aspen Family & Community Network Society
Approximate Salary:
43384.00 Per Year
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
High School or equivalent

Housing Coach

Home Stay Prevention Program Full -Time (37.5 hours/week)

“Aspen partners in community with youth, families and communities to unlock potential and transform lives.   We are about People First, Community Always.”


Aspen is an innovative, community-driven social service agency helping Calgarians since 1984. We strive to help people build on their core strengths and connect with communities that are meaningful to them. With the support of our funders, partners, government, sponsors and donors, Aspen is breaking the cycle of poverty by helping people create better lives. Aspen supports a diverse and inclusive workplace. Our vision is that together, we will lead the way as agents for action and sustainable change. We have an exciting opportunity for a Housing Coach within the Home Stay Prevention Program. 

The Housing Coach is responsible for providing community education related to homelessness prevention strategies and supporting families in precarious housing to understand their rights and options. The families may be losing housing due to rental/utility arrears, may require re-housing support and/or landlord advocacy to achieve stability in housing.  The program works closely with community resources to connect families and support them in housing location, case management, systems navigation that increases capacity and sustainability. The program is guided by the framework and goals set out in Calgary’s 10 Year Plan to End Homelessness


The key responsibilities and accountabilities of this position include, but are not limited to:

  • Gain knowledge of the rights in relation to the Landlord & Tenant Act and provide ongoing education opportunities for both community service providers and families
  • Promote and educate the community regarding homelessness prevention and diversion initiatives
  • Facilitate education sessions in the community regarding housing retention and homelessness prevention
  • Engage community service providers and support key relationships to build community capacity regarding family homelessness prevention and diversion
  • Consult with and guide community and agency service providers regarding family homelessness prevention resources and supports
  • Conduct regular housing searches to compile and maintain an active housing inventory
  • Engage with various landlords throughout the city focusing on marketing the program and networking to create strong working relationships
  • Educate and build families’ capacity to locate and secure housing
  • Consult with program staff to gather pertinent information related to housing needs of families 
  • Act as a contact for landlords providing liaison and advocacy support
  • Work closely with program staff to ensure families and landlords are supported
  • Collaborate with the Sustainable Families Program Housing Liaison to coordinate the housing efforts of both programs
  • Collaborate with Housing Coaches in sector 


This role requires our ideal candidate to possess at minimum the following:

  • Diploma or Bachelor’s Degree in related field
  • Skills in facilitation, systems navigation, knowledge of local resources 
  • Direct experience in Landlord/Tenancy knowledge an asset
  • Experience working with individuals, families, and teams from a strength based approach
  • Ability to manage a fast-paced work environment
  • Valid driver’s license and reliable vehicle with appropriate insurance
  • Required training: Aboriginal, Diversity, Outcomes, etc. 


  • Police Check, Intervention Record Check, Driver’s Abstract
  • Suicide Intervention and First Aid 

Closing Date:             November 13, 2017

Salary:                       $43,384 per annum (Negotiable based on skills, knowledge and experience).

To Apply:       Interested and qualified applicants are asked to email a resume and letter of interest to [email protected]

We thank all applicants for their interest in this position; however, only those who most closely match Aspen’s requirements will be contacted. 

For more information on Aspen Family Services and Community Network please visit our company website:

This job advertisement is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.