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Company Name:
Hull Services
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Family Facilitator


Family Facilitators – Therapeutic Campus Based Care

Due to recent growth in our organization, we are hiring for Family Facilitators for our Therapeutic Campus-Based Care (TCBC) programs. Bring your talent and passion to a community-first organization at the forefront of children’s mental health. Collaborate with diverse, talented colleagues and leaders who support your success.  Help transform children and families to get the most from their lives.  Sharpen your skills through industry-leading training and development, as you build an extraordinary career. 

Hull Services is a Registered Charitable organization that provides an integrated continuum of services including specialized therapy, counselling and education for children, youth and families who experience emotional and psychological disorders, behavioural problems, learning disabilities, mental illness, developmental delay, neglect, abuse and family breakdown. We continuously grow to meet the needs of our changing and diverse society and have become an employer of choice in our field.  At Hull we view our employees as our strength and are committed to professional growth, competitive compensation, a comprehensive benefits plan and a supportive team environment.

The Family Facilitator will serve a key role as part of the Cottage Team, ensuring family engagement in the treatment process, connecting with community resources, and supporting the development and implementation of aftercare services. This is an exciting role for an experienced professional who is a team player, experienced with working with families, supporting effective caregiving, understands a campus based treatment milieu and a wraparound approach, and is experienced in supporting Indigenous children and their families. Hull works with a trauma informed lens, using relationship and regulation to foster resilience and healing. The Family Facilitator will work with a community of practice in the area of family work, wraparound, and cultural services.

Duties and Responsibilities Include:

  • Gathering key information regarding the young person’s family and extended support system
  • Assessing the young person’s and family’s clinical needs and strengths at the time of admission and communicating these with relevant parties throughout the assessment and treatment process, including natural support systems, staff and external professionals
  • Pro-actively coordinating both face-to-face and telephone contact between support systems while the young person resides in the therapeutic milieu
  • Continued assessment of relevant family and extended support system information, as well as identification and facilitation of intervention and family support opportunities
  • Meeting with families to begin parenting and in-home work to promote greater family cohesion, effective communication, solution-focused problem-solving and a shared commitment to change
  • Assessing overall family functioning and recommending additional services as required
  • Facilitating a solid bridge between the treatment program and the next identified placement with emphasis on ensuring that key information regarding supports, strategies, strengths and therapeutic gains are effectively communicated
  • Coordinating flexible aftercare services to ensure that the transition planning and post-discharge supports continues to be in place

Skills and Qualifications:

  • Degree or diploma in human services or social sciences
  • Ability to engage clients and families in the treatment process
  • Experience in Therapeutic Campus-Based Care treatment (preferred)
  • High personal competence in the formation and maintenance of caring, therapeutic relationships
  • Organizational strength with an integrated agency focus
  • Strong relational and engagement skills for youth and families, including proficient and professional communication and a family-centered, trauma-informed, and strength-based focus towards service delivery
  • Strong engagement, interpersonal, and networking skills.
  • Relevant experience in working with youth and their families and knowledge of crisis intervention, communication skills and family education
  • Experience working with and incorporating indigenous and cultural perspectives into service plans
  • Interest, commitment, consistent, and a high level of personal maturity and responsibility
  • Flexibility
  • Clear Police Check including Vulnerable Sector Check, Child Intervention Record Check
  • Ability to work independently and as part of a team
  • Valid Driver’s License and ability to drive Agency vehicles
  • Reliable transportation

Please direct your resume and cover letter, indicating “Full Name – Family Facilitator TCBC” in the subject line of your email to Human Resources– [email protected]

The deadline for application is Tuesday July 3rd.

We thank all applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.

For more information about how you can make a difference in the life of a child, family or community, visit

Diversity Works At Hull