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Company Name:
Inn from the Cold
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Data Analyst

Data Analyst

You have a passion for making a difference, you crave the opportunity to impact your community and you would describe yourself as someone who seeks a career with purpose. You have a strong internal drive that pushes you to seek challenging work in a collaborative, professional and reputable environment that does meaningful work in Calgary.

At Inn from the Cold, our mission is to offer shelter, sanctuary, and healing to assist homeless children and their families achieve independence.  We need passionate, high-performing and solution-oriented team members to achieve our mission and have an exciting and challenging opportunity for the right candidate.

Position Summary: 

Under the supervision of the Manager, Strategy & Analytics, the Data Analyst will work to maintain and improve a comprehensive organizational data management and evaluation system that ensures the timely, high quality, and streamlined collection and analysis of organizational data. This position will improve the efficiency and effectiveness of Inn from the Cold’s programs and services by conducting, interpreting, and presenting research and analysis findings. This position will maintain internal data systems, provide user training, and implement policies and procedures to ensure data integrity. This position requires a talented individual with a background in monitoring and evaluation, impact measurement, and data analysis/management to lead the organization’s impact measurement and reporting systems, helping to translate data into impactful and compelling stories.

Primary Duties and Responsibilities: 

The Data Analyst will perform a wide range of duties which may include:


  • Provide specialized data analysis using data from a variety of sophisticated software and analytical tools.
  • Ensure the timely and accurate collection of data, data entry, and data analysis on a daily basis.
  • Assist in the collection of qualitative and quantitative data using prescribed data collection tools.
  • Assist in conducting statistical analysis to ensure programs meet their expected outputs and outcomes; help identify key insights and opportunities to achieve program and fundraising objectives.
  • Mine historical data to discover trends and patterns and support the development of processes to validate existing assumptions and methods.
  • Develop relationships with departments to ensure data management solutions align with departmental strategies; involve users in the design and development of data collection tools and promote the implementation and use of effective tools.
  • Collaborate on the design and development of sophisticated data visualizations, maps, charts, graphics, and interactive tools to make datasets intelligible.
  • Summarize and interpret analytical information, communicate with management and various stakeholders regarding findings and analysis; understand patterns and explain complex issues and results to decision-makers and leadership. 
  • Design and generate a reporting framework for the Board of Directors, senior management, and other stakeholders, and manage results dissemination; draft and contribute to reports and prepare and deliver presentations.

Training and Database Management

  • Maintain staff access and security; supervise system maintenance and upgrades.
  • Ensure the continued functionality, quality, and accuracy of the all IFTC database systems; proactively identify and resolve problems; streamline and clean datasets so that they are ready for analysis and reporting.
  • Review the quality of existing data sources, the methods of collecting them, and the degree to which they will provide good data; develop approaches to address identified gaps.
  • Develop and update training materials and policies and procedures to improve data collection and maintain consistency across client service and fundraising programs.
  • Plan and lead regular training workshops to build the capacity of IFTC staff in the gathering of data ensuring that staff are reporting accurately, using agreed templates, and meeting deadlines; ensure performance indicators and output, outcome, and impact data are prepared and collected properly by all teams.
  • Train, coach, and guide staff on database use and data collection procedures; ongoing technical support to staff utilizing data management systems. 

This position description reflects the general duties of the position, but it is not intended to be a detailed description of all duties that may be inherent in the position.


  • Bachelor’s degree in Economics, Computer Science, Mathematics, Statistics, Data Science, or other discipline with a focus on data analysis, and a minimum 2 years of related experience.
  • Experience working within the non-profit sector and with vulnerable populations.
  • Membership with the Canadian Evaluation Society and/or CE designation an asset.
  • Knowledge of FOIP is strongly preferred.
  • Exceptional computer skills; proficiency in Microsoft Office suite of products, including Excel; experience with HMIS and/or Statistical Package for Social Science (SPSS) as asset.
  • Experience in data management and the creation and manipulation of databases; entrepreneurial spirit and eagerness to ask un-asked questions and imagine new ways of using data.
  • Exceptional analytical skills; ability to synthesize, analyze, and interpret data related to family homeless programs and services and effectively communicate both raw data and the results of analysis.
  • Passion for effective data visualization and proficiency with data visualization tools.
  • Experience with program evaluation is an asset.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Demonstrated ability to prioritize work, and independently manage multiple, diverse, and competing priorities while meeting deadlines.
  • Strong project management and problem-solving skills and demonstrated ability to work in a demanding environment.
  • Ability to maintain confidentiality and work with sensitive information.


Please send resume to Marj Kyle at:

Only those selected will be contacted. No phone calls please.

In the subject line of your email, indicate the role you applying for

The closing date of this position is October 19, 2018


  • Embrace Compassion: we fulfill a duty of care, not only to our guests, but to our colleagues and our community
  • Exhibit Courage: we uphold the convictions of the organization and support our community, especially when faced with adversity
  • Work Inclusively: we foster a culture where all stakeholders feel they have an opportunity to turn their potential into performance
  • Demonstrate Respect: we believe the way we treat each other in achieving our objectives is just as important as what we achieve
  • Act with Accountability: we demonstrate a commitment to our word, accept responsibility for our mistakes, and take action to address them
  • Encourage Innovation: we take informed risks and champion new ideas

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