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Company Name:
Calgary Catholic Immigration Society
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Part Time
Experience level:
2 - 5 years
Education level:
Master's Degree

Crisis Counsellor

Crisis Counsellor (0.4FTE)

Centre for Refugee Resilience

Functional Statement:

The Crisis Counsellor acts as an integral team member in building resilience with refugees and immigrants who have experienced trauma, through coordinated community, social, and mental health support.


Primary Duties and Responsibilities include but are not limited to:

●      Provide culturally competent services in a brief intervention service model

●      As part of an interdisciplinary team, provide crisis counselling using trauma-informed and evidence-based treatment specific to client needs and work collaboratively with the team to provide continuity of care to clients

●      Complete risk assessments and safety plans with newly-arrived refugees

●      Provide continuous assessment and treatment planning for adult clients who are experiencing crisis

●      Provide supported referrals and advocate for clients to access longer term programs and supports including internal and external resources.

●      Complete and compile confidential counselling client records, assessment and evaluative processes congruent with relevant professional guidelines

●      Provide consultative services to address changing needs of counselling clients (for clients, team members, and other professionals as needed)

●      Provide statistical and narrative information on the therapy program for clinical evaluation, funding applications, reports, and research

●      Deliver presentations and trainings to build capacity among service providers in crisis intervention for the refugee population

●      Work collaboratively with a diverse and multi-disciplinary team within CCIS

●      Participate in case consultations and clinical supervision sessions with other team members

●      Develop and review goals towards personal, professional, and organizational development

●      Work in accordance with professional Code of Ethics of accrediting association

●      Manage schedule of clients and work to remove barriers to accessing service

●      Travel offsite to serve clients, as needed (primarily in client homes, community agencies or other related settings)


●      Master's degree in Psychology, Social Work, or another related field

●      Registered with the appropriate professional association

●      3-5 years of clinical experience, including crisis intervention

●      Experience in treating trauma and other issues prevalent to the refugee population (Depression, anxiety, chronic pain, PTSD)

●      Specialization and training in culturally competent trauma-informed practices which could include: EMDR, Expressive Arts, Sensorimotor Psychotherapy, etc.  

●      Strong knowledge of community resources

●      Group experience would be considered an asset

●      Demonstrated experience providing culturally competent clinical services among ethnically diverse population

●      Ability to work a flexible schedule that includes occasional evenings to accommodate clients

●      Must have a valid driver’s license and own reliable transportation.

●      Ability to communicate in a second language considered an asset

●      Must have a recent Criminal Records Check.


Please submit resumes to  [email protected]  prior to July 20th, 2018.


CCIS thanks all applicants, however, only those selected to compete further for this position will be contacted.