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Company Name:
Calgary Alpha house Society
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
5 - 10 years
Education level:
Bachelor's Degree

Community Housing Manager

Job Summary

 Accountable for the achievement of the program’s mission and vision, including:

  • Program development, delivery and evaluation
  • Management of staff and program resources
  • Overseeing the Community Housing program, Housing Location program and Veterans Building



  • Participate in weekly Manager meetings and keep the Executive Director informed on the condition of the housing program and all factors influencing it
  • Assist Executive Director with the completion of monthly and annual reporting for program funders
  • On-going development and evaluation of housing program
  • Work with the Operations Manager, Executive Director and staff on policy related issues and identify and evaluate risks to the program, people (client, staff, volunteers), property and image and implements measures to control risks
  • Monitor legislation, regulations, policies and procedures applicable to operations
  • Member of Ethics and Health and Safety committee
  • Complete month administration report


  • Determine appropriate staffing and training requirements
  • Recruit, supervise, develop and evaluate staff
  • Facilitate case meetings to ensure good communication and morale
  • Inform Operations Manager and Executive Director of any potential issues involving staff that could result in liability

 Community Development

  • Represent and advocate all Calgary Alpha House programs and point of view of the organization to agencies, organizations and the general public
  • Establish good working relationships and collaborative arrangements with community services and other organizations to help achieve the goals of the organization
  • Work with the Executive Director to address NIMBY or neighborhood concerns related to the housing program


  • Minimum 5 years of experience working with vulnerable individuals and/or addictions, including front line experience
  • Understanding of addictions and housing first programs and the client population
  • Experience in management of social/health promotion involving direct client services
  • Post Secondary Education in a related field is an asset
  • Management skills in the areas of staff supervision, financial planning and control and facility management
  • Effective leadership skills with a focus on mentoring and motivation of staff
  • Strong problem solving skills and ability to work in a fast paced environment
  • Solid interpersonal, communication and influencing skills with the ability to build positive alliances and stakeholder relationships
  • Ability to relate and communicate with clients, staff, management, community leaders, landlords, law enforcement and medical community
  • An understanding and commitment to the value and strength of teamwork
  • Knowledge of personnel policies, practices and procedures
  • Valid Alberta driver’s licence in good standing
  • Available to be on call evening and weekends