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Company Name:
Calgary Catholic Immigration Society
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Child & Youth Case Manager (full time)

Calgary Catholic Immigration Society (CCIS) is a non-profit organization that provides settlement and integration services to all immigrants and refugees in Calgary and Southern Alberta. With over 35 years of solid community experience, 70 active programs, and comprehensive wraparound support, CCIS ensures that our services respond to the needs of ethnically diverse communities within Calgary and area.

Our Centre for Refugee Resilience supports immigrants, refugees and their families after trauma. We embrace strengths-based, holistic practices that recognize and build on inherent resilience. We offer accessible, culturally-appropriate services that address trauma.

We are currently recruiting to the following position:


Child & Youth Case Manager (full time)


Functional Statement: 

Case Managers are an integral part of our Centre for Refugee Resilience team. They are instrumental in building resilience in recently arrived children and youth who have experienced trauma, and they do so by coordinating community, social and mental health support.



●     Conduct holistic psychosocial strengths assessments with refugee children and youth

●     Operate from an ecological perspective to assess resources and support networks available to the refugee child/youth

●     Support the child/youth and their family to access appropriate services and overcome barriers

●     Support the child/youth and their family as the work towards navigating Canadian systems independently

●     Develop a personal plan with the child/youth and incorporate input from their personal and professional support network

●     Support client in regular goal setting and strengths development guided by and documented in their personal plan

●     Establish and maintain collaborative relationships with client’s family, school and their support network to avoid fragmentation and duplication of services

●     Provide culturally competent services

●     Facilitate the flow of information among the members of the multidisciplinary team, issue reminders, follow ups and regular updates.

●     Oversee follow-up of consultations and support client to connect with appropriate services

●     Eliminate task and intervention duplication and hold parties accountable to goals outlined in the personal plan

●     Evaluate the personal plan and achievement of outcomes and adjust as necessary

●     Coordinate preparations for client transition and arrange appropriate follow up resources  

●     Maintain relations among the team members and departments/agencies involved in       the follow-up

●     Coordinate and participate in case conferences as needed

●     Work collaboratively with a diverse and multi-disciplinary team within CCIS

●     Practice personal self-care and support the needs of team members

●     Complete evaluation and reporting of program activities that fit all funder outcomes and indicators as outlined by the Team Lead

●     Any other relevant duties as assigned



●     Post-secondary degree/diploma in Social Work

●     Registered with the ACSW

●     Experience in case management

●     Demonstrated experience in working with culturally diverse individuals and families and in working with mental health

●     Ability to work collaboratively and communicate effectively within a multicultural and multidisciplinary setting

●     Knowledge and competency in cultural diversity and special issues relating to refugees

●     Fluency in Kurmanji or Arabic will be considered an asset

●     Ability to work a flexible schedule that includes occasional evenings to accommodate clients

●     Ability to take initiative, work independently, organize one’s work and records

●     Experience with not-for-profit agencies considered an asset

●     Experience in managing confidential client and program data

●     Competent verbal and written communication, computer, and facilitation skills

●     Ability to communicate in a second language considered an asset

●     Ability to plan, organize, implement, and evaluate activities

●     Ability to positively work with challenges

●     Knowledge of community and mental health resources in Calgary

●     Must have a valid driver’s license and own reliable transportation

●     Must have a recent Criminal Record Check, including Vulnerable Sector Search, and/or be willing to provide one.


Position Particulars:

Desired start date is November 2018.


To Apply: 

Please submit cover letter and resume, by email, to Ricardo Morales – Manager Community Development and Integration Services at [email protected] by 1159pm, Sunday, November 11, 2018.


We thank all who are interested and apply for jobs at CCIS, however only those selected to proceed through the hiring process will be contacted.


Please visit to learn more about CCIS.