Company Name:
The Alex
Approximate Salary:
Not Specified
Calgary, Alberta
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
Sandy Radjo

Case Manager

Case Manager – Ref. No. 18016

HomeBase Program 

The Alex: Changing Health. Changing Lives.  

The Alex Community Health Centre is a not-for-profit organization that is changing how we look at health care in Calgary. Our health, housing and food programs support our most vulnerable neighbours, tackling tough health and social issues head-on.

Since 1973, our cost-effective programs have provided preventative care in a welcoming, easy to access environment, moving people from poverty to stability and from crisis to wellness.  Using a multidisciplinary team approach, we focus care on assessment, intervention and promotion of all aspects of health. We embrace a model of healthcare that is accessible, responsive and participatory. In addition to the Family Health Centre, we run a Senior’s Health Centre, a Youth Centre, two Mobile Community Health Buses, one  Dental Health Bus, four Housing First Programs, a Breastfeeding Clinic, a Community Food Centre, CLERC - legal support for Children and Youth and a Bottles4Health Program. 

We are currently looking for a Case Manager to join our HomeBase Program

What you will do:

  • Provide case management to clients exiting homelessness
  • Connect clients to appropriate services in the community
  • Complete needs and risk assessments
  • Respond to crisis situations
  • Work from a culturally competent framework
  • Work with clients in their own homes
  • Help identify risk factors which could lead to eviction, and work to reduce the likelihood of eviction
  • Drive clients to and from appointments, and assist with daily activities as required
  • Advocate for the rights of tenants using the Residential Tenancy Act
  • Aid clients in navigating the justice system
  • Assist in finding appropriate housing
  • Assist clients in obtaining income supports
  • Support clients who suffer from acute, severe and persistent mental health and substance use disorders 

What you bring:

  • Bachelor’s degree in a relevant field preferred
  • Class 5 driver’s license, along with current first aid and CPR
  • Experience working in the homelessness sector, along with strong knowledge of community resources
  • Solid understanding of Housing First and Harm Reduction
  • A strong foundation in addictions and mental health, including personality disorders, PTSD and trauma
  • Exceptional written and verbal communication skills
  • Ability to work independently and with confidence when dealing with conflict or at risk populations 

How to apply:

If you are as passionate as we are about making a difference in people’s lives, please submit your resume to [email protected] and be sure to include the job title and reference number in the subject line. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

For further information about The Alex and its programs, we encourage you to visit our website at