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Company Name:
Approximate Salary:
Not Specified
Calgary, Alberta
Social Services
Position type:
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Augmentative Communications Specialist

Position:                           Augmentative Communications Specialist

Position Type:                  Contract

Duration:                          37.5 hours per week

Department:                     Organizational Effectiveness

Program:                           Effective Communications

Closing Date:                    September 2, 2018



To role model the mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.”


  • Provide mentoring, coaching, direction and support to DDRC staff to implement alternative communications strategies for clients with developmental disabilities
  • Remain current in communication strategies to support DDRC clients
  • Research, design, and deliver the Augmentative Communications course as indicated by changing trends and needs
  • Develop, implement, and assess communication support plans
  • Knowledge of Creating Excellence Together (CET) standards relevant to client support while ensuring Agency compliance with CET standards
  • Remain current in issues related to persons with developmental disabilities
  • Act as a liaison with external agencies regarding available training, and planning fee for service needs
  • Liaise with clients, DDRC staff, external agencies, partners and businesses while maintaining a customer service orientated environment

Key Responsibilities:

  • Completion of expressive and receptive communications assessments
  • Development, implement, monitor, and evaluate effective communications plans and all related paperwork
  • Provide training for employees in communication theory including strategies, tools, methods, and critical thinking skills regarding support to clients
  • Provide support and resources for employees, clients, and support networks regarding communication strategies
  • Support client networks to ensure consistent program delivery
  • Attend network meetings with other professionals involved in support to clients
  • Keep up to date on DDRC policies and procedures to ensure Agency compliance with CET standards
  • Perform all other duties as assigned or needed under the direction of the departmental manager or designate  

Professional Development and Training:

  • Takes accountability to ensure all mandatory certifications and training are kept current

 Education/Professional Certifications:

  • Graduate degree in Psychology, Human Services, or Speech Pathology is considered an asset but is not required; or similar education and/or equivalent experience
  • A minimum of two (2) years’ experience working with persons with developmental disabilities which includes the knowledge and application of effective communication principles, interventions, and strategies


  • Strong knowledge and understanding of Creating Excellence Together standards and relevant legislation (FOIP & PIPA)
  • Strong knowledge and understanding of Pro-lo-quo and software related to augmentative and alternative communications
  • Demonstrated knowledge, experience and effectiveness in:
    • Developing and applying a communications support plan in response to varying abilities
    • Knowledge of Picture Exchange Communications (PEC) systems & American Sign Language (ASL)
    • Training and mentoring staff in effective communications strategies
    • The application of critical thinking and facilitation skills
    • Building agreement and consensus within support networks regarding plans and their strategies
    • Report writing -ability to pull together information and write a clear, understandable support plan and other reports as required
  • Proficient in MS Office, with particular emphasis on Microsoft Word, Excel and PowerPoint

 Mandatory Competencies:

  • Strong knowledge and understanding of Creating Excellence Together standards and relevant legislation (FOIP & PIPA)
  • Critical thinking
  • Excellent written and oral communication
  • Excellent organization   
  • Accountability and dependability
  • Ethics and integrity         
  • Result orientated and attention to detail

 Personal Qualities:

  • Demonstrated values consistent with the DDRC mission
  • Commitment to professional development and continuous learning

 Please submit your resume and cover letter to: [email protected] citing "DDRC-18-22RH- Augmentative Communications Specialist" in the subject line.

DDRC is an equal opportunity employer. We thank all candidates for their interest. Only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.