Company Name:
Calgary John Howard Society
Approximate Salary:
40000.00 - 42.00 Per Year
calgary, Alberta
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Not specified

Adult Services Caseworker


Adult Services Caseworker

Emergency Assistance & Intake Program

The Agency

The Calgary John Howard Society (CJHS) is a community-based charitable organization dedicated to reducing the incidence of crime and increasing community safety through preventative and restorative justice practices. To accomplish these ends, we provide direct services to individuals at risk, advocacy for effective responses to crime with the individuals involved and education for youth and adults in the community.

The Team

Adult Services programs are delivered by a dynamic and interactive team. A variety of programs are designed to assist individuals who have been or are at risk of conflict with the law. Programs consist of Emergency Intake, Employment Preparation/Training, Community Re-entry Support, Literacy and the Extended FASD Support Project. The team works collaboratively to best meet client needs; services are coordinated and shared across the team with the exception of specialized services. 

The Program

The Emergency Assistance and Intake Program is the hub of Adult Services offered at the agency main office. The program seeks to address the immediate needs of adults who have had, or are at risk of involvement in the criminal justice system. Services provided include direct assistance, information, internal and external referrals and ongoing support as needed.

The Position 

Reporting to the Adult Services Manager, the Adult Services Caseworker will work in conjunction with the Adult Services Team, conducting initial interviews and assessments with clients on a drop-in, and by appointment basis. The Caseworker will assist clients with immediate needs and will help develop action plans with clients to address other needs and provide ongoing support as necessary. They will develop and nurture professional relationships (internally and externally) in order to ensure clients can be referred to and access appropriate services. This individual will also assist other members of the Adult Services Team with the provision of cover off support to Reception as necessary. Data collection, complete casework documentation, funder and agency reporting will also be required


The Adult Services Caseworker will have a post-secondary education in a relevant discipline and minimum of 2 years of experience in direct service roles with marginalized populations. Experience working with adults experiencing homelessness, addictions and mental health issues and having a working knowledge of the criminal justice system and community resources will be considered strong assets. This individual must be punctual, reliable, have strong communication, problem-solving, decision making and casework skills and an exceptional ability to plan, organize, prioritize and multi-task.


This position is a Full-time (37.5 hrs/wk), full benefit position. Proposed start date is immediate.

Posting is active until a suitable candidate is found


Please submit resume citing “ADULT CASEWORKER” in subject line and email to:

Sandy Sobkowich, Adult Services Manager

[email protected]



The Calgary John Howard Society thanks all applicants, unfortunately only those

considered for an interview will be contacted.