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Company Name:
Caregivers Alberta
Approximate Salary:
Not Specified
Edmonton, Alberta
Social Services
Position type:
Part Time
Experience level:
2 - 5 years
Education level:

Program Manager

About Caregivers Alberta  

Caregivers Alberta is a registered charitable organization (as Alberta Caregivers Association) whose mission is to empower caregivers and promote their wellbeing through support, information, education and leadership.   

The Opportunity 

Alberta currently has almost 1 million family members or friends caring for a loved one due to illness, disability or aging. We know that the contributions of family caregivers dwarf the contributions of our formal health system – amounting to over 80% of care outside the clinical setting - and yet they remain widely unacknowledged and unsupported. This puts a significant portion of the population at risk of caregiver burnout: mental, physical and emotional health distress that can lead to the possibility of caregivers becoming patients themselves. Caregivers Alberta is working to change that in partnership with community organizations across the province.  


Reporting to the Executive Director, the Program Manager is a pivotal team member in expanding programs and services to caregivers throughout Alberta through a collaborative, partnership lens anchored by developmental evaluation. Advocating for broad social impact, our services are based on four pillars: 
1. Recognition and inclusion of family caregivers as partners in care, based on the philosophy of patient and family centered care, 
2. Education for family caregivers and health professionals, 
3. Caregiver Support: direct 1-1, group and online services, 
4. Ongoing advocacy for caregivers and caregiver issues. 


Key Responsibilities:
 > Develop, oversee and administer a range of high-quality effective courses, workshops and support groups which meet the identified educational and support needs of caregivers in Alberta 
> Recommend and implement changes to existing programs as needed to ensure relevancy, effectiveness & efficiency of program delivery
> Develop annual plans in line with strategic priorities; plan, administer and control all program budgets; monitor and report on expenditures and program activities
> Assist with the preparation of funding applications
> Promote opportunities for delivery of all programs across the province; respond to opportunities; assist in marketing and communications of all programs as needed 

> Engage, recruit, train, support and liaise with program staff, volunteer facilitators and consultants as assigned
> Engage other community service and health agencies to provide educational training and liaise with community groups, educational institutions, workplace information for employees etc.
> Develop and maintain relationships with existing and potential program partners; represent Caregivers Alberta on stakeholder committees or other initiatives in a respectful, responsible and professional manner
> In conjunction with the Executive Director and Communications team, contribute to program promotion using a scope and spread model through-out the province
> Develop and implement appropriate evaluation methodologies; oversee the collection, analysis and reporting on outcomes and statistics for all programs; facilitate the interface between research, evaluation and operations; implement changes based on analysis and reporting of data
> Serve as a COMPASS Master Facilitator to coordinate and deliver training for staff and organizations throughout Alberta (Education provided)
> Provide leadership and support to instructional team members for the effective delivery of services;
> In conjunction with team members, develop and implement evaluation tools to assess the impact, relevance, effectiveness and efficiency of Caregivers Alberta’s programs.
> Provide direct caregivers support when needed as part of cross-functional team
> Prepare regular reporting as necessary for management, funders and other key stakeholders 


 · Master’s degree or combination of education and experience in Adult Education, Human Ecology, Social Work, Public Health or other relevant discipline;
 · Minimum three years demonstrated experience developing, implementing and evaluating education and/or support programs in the community 
 · Experience with program scale and scope 
 · Experience with outcomes and data collection, analysis, and reporting 
 · Experience in social/health program development, coordination and delivery; 
 · Experience in adult education facilitation 
 · Personal experience with family caregiving and/or demonstrated understanding of the issues and concerns of caregivers considered an asset. 
 · Demonstrated experience working effectively with and supervising staff and volunteers 
 · Excellent organizational and time management skills 
 · Ability to “see” systems, think strategically 

Other Information: 

Caregivers Alberta’s administration offices are located in Edmonton but the organization has a mandate to serve all of Alberta. As such, candidates working from a home office in rural or urban Alberta will be considered.  
The position is a 30-hour flexible workweek with occasional work required on evenings or weekends. Overnight travel within Alberta may be required.
The incumbent will require a vehicle for use during employment with valid operator's license and insurance.  
Police Records Check and Vulnerable Sector Check are required as conditions of employment. 
Benefits package included. 

If you are seeking an opportunity to be an integral part of creating a better future for family caregivers in Alberta, please apply by email to [email protected]

No telephone calls please. Thank you to all who apply, however, only those applicants chosen for interviews will be contacted.

The position will remain open until filled.